Client Services

  • Resource referrals for needs such as housing, transportation, food, etc.
  • Advocacy for survivors who receive support from other social service agencies
  • Accompaniment during medical, law enforcement, and legal procedures
  • Ongoing emotional support
  • Referrals to legal agencies for representation and legal advice
  • Assist in filing for state funded Victim’s Compensation
  • Enrollment assistance for the NC Address Confidentiality Program
  • Act as a liaison between client and District Attorney’s Office
  • Act as a liaison between client and law enforcement agencies

Law Enforcement Advocacy

Sexual assault is a crime; however, it is the client’s decision whether or not to file a police report. If a client decides to file a report it will need to be done in the city or county where the assault occurred. Reporting can be done through Our VOICE and we provide you with the option to remain anonymous through a blind report. Our VOICE can also accompany clients to meetings with law enforcement and relay information and case updates from law enforcement to clients.

Blind Reporting

A Blind Report is an anonymous police report. If an individual gives all their contact information and the perpetrator’s as well, an investigation will not be opened unless the survivor expresses that interest with the police. For more information on Blind Reports, click here.

Court Advocacy

Our VOICE can play an important role in helping clients navigate the justice system.
Court Advocacy can include:
• Assisting clients in asserting victim rights
• Providing information about the legal process and court proceedings
• Providing clients a safe space to disclose information
• Giving clients support and encouragement throughout the legal process
• Accompanying clients to court and court-related proceedings

However, Our VOICE cannot:
• Provide legal advice
• Represent clients in legal proceedings
• Make any decision for clients
• Coach clients regarding their testimony
• Negotiate settlements on behalf of clients

Victims Compensation Claim

Victims Compensation serves to reimburse citizens for medical expenses and lost wages as a result of being the victim of a crime committed in North Carolina. While no amount of money can erase the trauma and grief victims suffer, this financial aid can be beneficial to the recovery process.

All Victims Compensation claims must include the signed, notarized application, a copy of the police report, and all itemized bills the client wishes to have covered. There is no guarantee that Victims Compensation will cover these costs, each claim is investigated individually and this process can often take some time. Victims have up to two years from the date of the crime to file for Victims Compensation, however you MUST have filed a police report within 72 hours (3 days) of the crime.

NC Address Confidentiality Program

The Address Confidentiality Program (ACP), administered by the North Carolina Attorney General’s Office, provides relocated victims of domestic violence, sexual assault, stalking, or human trafficking with a substitute address to use in place of their actual address when they apply for or receive state or local government services (i.e. driver’s license, voter’s registration, public school records, etc.).  The goal of ACP is to prevent an assailant or potential assailant from finding the location of a survivor through the state’s public records.  ACP is not a witness protection program and does not assist participants with legal advice, obtaining new names or social security numbers, or with relocating to a new residence.

If you are interested in any of the above services, please call Our VOICE at (828) 252-0562 and ask to speak with the Client Services Coordinator or Court Advocate.