Volunteer Advocates

Fall Crash Course Advocate Training

****Fall 2018 Crash Course: 21-hour training in a 2 weekend extravaganza******

Friday November 9th 5pm-8pm

Saturday November 10th 10am-5pm

Friday November 16th 5pm-8pm

Saturday November 17th 10-5pm

***must attend all four training days***


Click here to register for the Fall Crash Course 2018 Training

{The registration page says the only date you can sign up for is Friday November 9th, but you do have to attend all four days of the training in order to serve on the hotline.}


Later Training Dates

Training sessions are held on Thursdays from 5:30-8:30 pm at the Our VOICE office.

Winter 2019: January 10 – February 28 (except February 14th)

Spring 2019: April 4 – May 16


Qualifications of an Advocate:

  • Understanding of sexual violence
  • Ability and willingness to listen and communicate with survivors
    of sexual violence
  • Evidence of good judgment in everyday relations with others
  • Ability to show concern and empathy for survivors<
  • Reliability and responsibility
  • Ability to manage emotions and reactions to survivors’ stories
  • Patience with self and others in difficult situations
  • Ability to work with diverse populations


What Our VOICE Crisis Response Advocates Do:

Take crisis line calls during evening, weekend and holiday hours

  •       Assist callers in crisis
  •       Provide hospital accompaniment for sexual assault victims, their friends and family
  •       Provide client with appropriate referrals to community agencies, 211 or Our VOICE Client Services Coordinator
  •       Respond to hospital calls in teams of two whenever possible
  •       Provide to all victims of sexual assault information regarding options and procedures
  •       Know how to take emotional care of self and ask for help when needed
  •       Give options, not answers or advice = client empowerment

Complete 21 hour Training

  •       Pre-training interview and references required
  •       Includes homework outside of sessions—readings and activities
  •       1 session may be missed and made up

On Call Shifts: minimum 2 shifts each month

  •       Monday thru Friday 5 pm to 8 am
  •       Saturday and Sunday 8 am to 8 am
  •       Office Holidays 8 am to 8 am
  •       Respond to on-call calendar scheduling requests by 20th of each month
  •       Responsible for finding coverage if not able to cover shift

Attend In-Service Meetings held monthly

  •       Learn new policies, laws and current issues
  •       Guest presenters on special topics
  •       Share concerns and case examples with other advocates
  •       Feel connected to the community of Our VOICE Advocates
  •       Mandatory attendance for minimum of 5 out of 12 meetings

Report Client Contacts

  •       All calls and hospital accompaniments must be reported no later than 9 am the next business day
  •       Reports can be submitted in person or online

 Requirements:  Reliable transportation, cell phone and internet; Minimum age: 20


If you have any questions or would like to apply, please contact the Volunteer Coordinator at (828) 252-0562 ext 105 or email them at   quinnn@ourvoicenc.org.