Employment Opportunities

Our VOICE is seeking to hire a part-time Bilingual Contract Counselor to provide therapeutic support services and outreach to Spanish-speaking survivors of sexual violence and human trafficking. Our VOICE is also seeking a full-time Anti-Human Trafficking Case Manager & Coordinator to offer direct support to survivors of sex and labor trafficking throughout 6 counties in Western North Carolina. The Case Manager will also help coordinate community response.

These positions will remain posted until filled. The intended start date for both positions will be on or before February 10th. Start date is negotiable.

Please see the full position descriptions below.

To apply, please send a resume/CV and written or video cover letter to Associate Director, Robin Sersland, at robins@ourvoicenc.org. Please send all documents as PDFs when possible. No phone calls.

Our VOICE is an Equal Opportunity Employer.

Position Status: Contract (estimated 10 hrs. per week)
Responsible to: Executive Director


To provide therapeutic services in Spanish to primary and secondary victims of sexual abuse/assault through individual and group therapy at in Henderson County and McDowell Counties.

This position is part of a grant-funded project that will run through the end of September 2020. Availability of future funding is not guaranteed at this time.


$50-$60 per hour. Mileage will also be reimbursed.


• Master’s degree in clinical social work, counseling, psychology, or related field.
• Licensed by the State of North Carolina.
• Experience and a working knowledge of the issues confronting the sexual abuse/assault victim.
• Ability to speak/read/write Spanish and English with equal fluency.
• Ability to work with adolescents and adults of diverse ethnic, socio-economic, and cultural backgrounds.
• Ability to collaborate with individual professionals and community agency networks to coordinate services for clients. Must maintain sound public relations.
• Effective communication skills.
• Ability to set priorities, maintain productivity, and adjust to flexible working hours.
• Basic computer skills and knowledge of Microsoft Office.
• Commitment to the Our VOICE mission and values


• Assess clients’ needs and determine their appropriateness for the services of Our VOICE. Make referrals to appropriate community resources for clients deemed not appropriate for or in need of additional services.
• Provide crisis counseling and/or on-going therapy to clients.
• Develop and facilitate groups.
• Conduct Outreach to the Latino community in Buncombe County, as needed.
• Research best practices and helping to develop curriculum on providing culturally competent services to Latino victims of sexual abuse/assault.
• Develop and maintain relationships with community services and resources (including but not limited to: mental health providers; school personnel; DSS representatives; Law Enforcement) to facilitate referrals and coordination of services for clients, coordinate with on staff case manager as needed.
• Provide consultation for staff and volunteers as needed.
• Attend professional workshops/conferences to enhance clinical skills in the field of sexual assault and to maintain professional credentials.
• Maintain and keep current and confidential all client files.
• Generate monthly statistical reports to the Director of Counseling Services in a timely manner.
• Initiate change in protocol, forms, and reports to better serve the client and agency needs.
• Participate in volunteer training.
• Provide support and contribute to an environment in which all individuals are respected regardless of his or her individual differences.
• Adhere to state law and professional ethical principles. Maintain current credentials and provide licensure documentation, when applicable.

Position Status: 37.5 hours
Responsible to: Program Director


This position will serve as the primary case-manager for survivors of human trafficking and sexual violence. This position will cover six counties including Buncombe, Henderson, McDowell, Madison, Transylvania, and Yancey for survivors of human trafficking. In addition, this position will support efforts with outreach especially to service providers working with survivors of sex and labor trafficking. The Manager/Coordinator will be responsible for implementing and coordinating a Rapid Response team of professionals from a variety of disciplines who will support victims as they seek to leave their perpetrators, for training professionals to identify human trafficking victims, and for providing case management to victims.


$31,200 – $34,000


• Previous experience providing case management and/or crisis response
• Commitment to anti-oppression principles in all areas of our internal and external work as well as commitment to self-growth in this area
• Demonstrated ability to work effectively with various community partners and diverse populations
• Knowledge of sexual violence and related issues
• Considerable knowledge of community resources and structure, particularly regarding law enforcement and court-related structures
• Adaptability to community needs
• Basic computer skills and knowledge of Microsoft Office and Google drive
• Ability to work a flexible schedule
• Ability to travel to counties in service area and has reliable vehicle to carry out job tasks
• Bilingual abilities preferred


• Provide intake services and coordinate client contacts
• Maintain client files and statistics
• Provide weekly phone shift coverage of the Crisis Line and respond to walk-ins at the FJC
• Provide hospital accompaniment to clients who participate in the collection of forensic evidence kits
• Provide on-call staff back up on an as needed basis on nights and weekends
• Provide back up to FJC intake and reception as needed
• Maintain case management system for survivors of human trafficking and sexual violence including goal setting worksheets for clients and case management evaluation tools
• Coordinating Rapid Response team of professionals from a variety of disciplines who will support victims as they seek to leave their perpetrators, for training professionals to identify human trafficking victims, and for providing case management to victims.
• Provide outreach for local companies and organizations on identifying and responding to human trafficking and sexual violence situations
• Provide support, crisis intervention, advocacy and referrals to survivors through the implementation of individualized case plans
• Maintain, organize and track supplies for emergency survivor backpacks

• Provide community agencies with information regarding Our VOICE services
• Assist in editing outreach materials for first responders to survivors of human trafficking
• Maintain professional rapport and communication with all referral agencies
• Serve as agency representative on appropriate committees and task forces, as requested
• Provide outreach to the general community about the dynamics and statistics of human trafficking as able/needed
• Support partnering agencies in service area in providing best practices in working with survivors of human trafficking and sexual assault
• Educate people on the connections between rape, rape culture, and human trafficking
• Other duties as assigned