Employment Opportunities

Company Description:  

Our VOICE, Inc. is a non-profit crisis intervention and prevention agency that serves victims of sexual violence and human trafficking, age 13 through adult, in Buncombe County. The agency was founded in 1974 as an all-volunteer, grassroots organization. Our VOICE remained underground until August 1983 when it received 501(c)(3) status as a non-profit agency, and the first employee was hired. Now, more than 45 years and considerable growth later, Our VOICE continues the work of supporting the healing of survivors and preventing future acts of sexual violence and human trafficking.

Community Engagement Coordinator 

Position Status: Full-time (37.5 hours/week)

Annual Income Range: $31,200-$34,125

Responsible to: Program Director 

Application Deadline:  July 28th

Position Summary:

Coordinates the agency’s engagement with the community regarding sexual violence issues. Leads and/or facilitates community- wide efforts to improve services, and reduce the incidences of sexual assault. Works with under resourced communities in order to design and implement culturally sensitive intervention and prevention activities based on best practices. Supports the organization and implementation of strategic community outreach to under resourced populations throughout Buncombe County with the goal of increasing awareness and accessing services. 

Essential Duties and Job Responsibilities: 

  • Ensure continuity of services by sharing 24-Hour Crisis Line, Business Line and Text Line responsibilities as the need arises or as assigned. 
  • Attend all required OV meetings. 
  • Attend training and professional development regarding sexual violence, human trafficking and related community violence.  
  • Enter service data information as program requires (iCarol). 
  • Speak to community groups about sexual violence and OV services as assigned. 
  • Represent OV at meetings or public events as assigned. 
  • Create and maintain a positive collaborative relationship with community members and partner agencies. 
  • Build relationships with community stakeholders  to enhance broad community-based anti-violence efforts through networking and linking community resources (health fairs, block parties, and local business fairs).  
  • Work to eliminate barriers to service and knowledge, particularly for individuals from historically oppressed communities; strive to implement effective ways to reach and serve under resourced populations.  
  • Coordinate and conduct Girls’ Groups on a regular basis which serves to provide pyscho-education to middle school girls around boundaries, sexual harassment, and gender stereotypes 
  • Distribute information on how to access services at each engagement event and ensure that groups have OV and FJC materials and contact information to encourage access to services for survivors. 
  • Serve as a liaison between OV and these groups. 
  • Provide case management to survivors of sexual violence in the community, focusing on community members who would prefer to meet within the community. 

Internal and Outreach Duties: 

  • Provide crisis intervention, including information and referral to any survivor disclosing violence as a result of a public event. 
  • Provide trauma-informed service to all clients in an atmosphere of empathy, safety, and support. 
  • Refer survivors disclosing violence to OV and FJC or community services as appropriate. 
  • Secure interpreting services as needed for non-English speaking survivors. 
  • Ensure that survivors are informed about the differing confidentiality protections available from the service providers at Buncombe County Family Justice Center. 
  • Advocate for/ensures clients are getting their needs met through Our VOICE services. 
  • Review relevant work plan with Program Director regularly. 
  • Ensure ongoing implementation and evaluation of work plan. 
  • Complete and submit regular grant and board reports as directed. 
  • Facilitate monthly staff outreach meeting, supporting outreach efforts of other staff and maintaining outreach data. 
  • Maintain appropriate records and statistical information. 
  • Keep ongoing documentation of community events. 
  • Stay up-to-date, compile and maintain a resource notebook. 
 

Qualifications: 

  • Understands, communicates and works effectively and respectfully with diverse communities. 
  • Knowledge of evidence-based (willingness to learn about) and sensitive to issues of public health, sexual violence, human trafficking, and gender-based violence.  
  • Passionate about the mission and values of OV. 
  • Ability to work under pressure, flexible, and willing to work some evenings, weekends as needed. 
  • Able to deliver OV services in a culturally humble, and sensitive way. 
  • Must have reliable transportation; driver’s license preferred. 
  • Diverse candidates are encouraged to apply. 

​Salary/Benefits

Our VOICE provides competitive benefits include generous PTO, health insurance, and wellness stipends.  

Our VOICE seeks to engage our whole community in the work of supporting survivors and preventing sexual violence and human trafficking; this is done through a diverse group of volunteer advocates, board members and staff. Our VOICE is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, political affiliation, personal appearance, family responsibilities, matriculation, gender identification, or any other characteristic protected under federal, state, or local law. 

Please submit cover letter and resume in PDF format to apply@ourvoicenc.org No phone calls please.

 


Prevention Educator

Title:  Prevention Educator

Position Status: Full Time (37.5 hours/week)

 Responsible to:   Director of Prevention

Annual Income Range:   $32,000 – $35,000 ($16.50 – $18.00 hourly)

Application Deadline:  

July 9th, 2021 by midnight EST

What will you do? 

This Prevention Educator position is funded by the Rape Prevention and Education Program. In this role, you will create, schedule, and facilitate programs based on the Shifting Boundaries curriculum for school aged youth, collect and evaluate program data, and co-facilitate other sexual violence prevention education programs as needed and able. You will also provide crisis support services to survivors of sexual violence and human trafficking via the 24/7 crisis hotline including doing virtual medical accompaniment (this will return to in-person hospital accompaniment once it is safe to do so again).

You will build and maintain relationships and connections with local organizations and communities in Buncombe County, particularly schools and other youth-serving groups. You are responsible for coordinating and facilitating the Leadership Team and the Buncombe County Violence Prevention Task Force with partner agencies and community members. The Buncombe County Violence Prevention Task Force is a collaborative effort to end sexual violence, intimate partner violence, and child maltreatment and abuse across the county through a comprehensive, multi-year prevention plan.

What’s in it for you? 

We offer full medical benefits with extensive paid time off, paid holidays throughout the year, plus an annual self-care stipend. Work laptop and desk phone are provided, and pay is bi-weekly. Our VOICE uses a person-centered approach and aims to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.

  Required Skills:   

  • Experience developing, implementing, and facilitating programs with youth.
  • Experience with classroom management
  • Capacity to relate to, work with, and engage varying underserved populations (based on age, race, ethnicity, sexual orientation, gender identity, ability, socio-economic status, etc.) in a non-judgmental manner.
  • Excellent planning and project coordination skills
  • Ability to demonstrate initiative and maintain workload.
  • Ability to work both independently and as a team.
  • Excellent communication skills, both written and verbal, with the ability to confidently speak publicly and facilitate group discussions.
  • Experience promoting a culturally competent and diverse work and community environment.
  • Ability to multi-task with excellent time management and problem-solving skills
  • Flexible schedule: capacity to work some weekends and evenings.
  • Access to a vehicle and a valid driver’s license

Requested Skills:  

  • In-depth knowledge of sexual violence, human trafficking, teen dating violence, intimate partner violence, child abuse, and other intersecting types of harm
  • Experience working with violence prevention programs, especially sexual violence.
  • Understanding of current prevention education approaches and best practices
  • Experience partnering and collaborating with a diverse array of agencies and communities.
  • Strong community organizing and mobilizing skills with a commitment to social justice.
  • Experience in cultural responsiveness and health equity
  • Bilingual skills, written and spoken, (English/Spanish) preferred
  • Experience with collecting, evaluating, and presenting data.
  • Experience with using virtual platforms and tools (Zoom, Canva, social media platforms, etc.)
  • Proficient in Word, Excel, Outlook, PowerPoint, and Teams

Organizational COVID19 Practices:  

  • All employees working from home until at least June 2021.
  • Virtual meetings and prevention programming via Zoom, Teams, etc.
  • Only two employees in the Family Just Center (FJC) office each day to cover phones and walk-ins.
  • Folks seeking services are symptom-checked upon entering the Family Justice Center
  • Wearing masks and social distancing when in the office

Please submit cover letter and resume in PDF format to apply@ourvoicenc.org No phone calls please. 

Job Type: Full-time

Pay: $16.50 – $18.00 per hour

Benefits:

  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave

Schedule:

  • 8 hour shift
  • On call

COVID-19 considerations:
All employees working from home temporarily.
Virtual meetings and prevention programming via Zoom, Teams, etc.
Only two employees in the Family Just Center (FJC) office each day to cover phones and walk-ins.

Application Question(s):

  • Do you have reliable transportation and valid car insurance?

Education:

  • High school or equivalent (Required)

Experience:

  • Classroom management: 1 year (Required)
  • facilitating programs with youth: 1 year (Required)

Language:

  • Spanish (Preferred)

License/Certification:

  • Driver’s License (Required)

Work Location:

  • One location

Work Remotely:

  • Temporarily due to COVID-19

Please submit cover letter and resume in PDF format to apply@ourvoicenc.org No phone calls please. 

Sexual Assault & Human Trafficking Case Manager

Title: Sexual Assault & Human Trafficking Case Manager 

Position Status:  1 FTE (37.5 hrs. per week) 

Reports to:   Program Director 

POSITION SUMMARY: 

Join the dynamic team at Our VOICE, Buncombe County’s rape crisis and prevention center, supporting people in our community ages 13+ who have been impacted by rape, sexual violence or human trafficking.  Our program, Project WestNC, serves human trafficking survivors in Buncombe, Henderson, McDowell, Madison, Transylvania, and Yancey counties. This position is the primary case-manager for survivors of human trafficking and sexual violence. In addition, this position provides education and outreach to service providers working with survivors of sex and labor trafficking in the region  

QUALIFICATIONS: 

  • Previous experience providing case management and/or crisis response   
  • Commitment to anti-oppression principles in all areas of our internal and external work as well as commitment to self-growth in this area 
  • Demonstrated ability to work effectively with various community partners and diverse populations 
  • Knowledge of sexual violence and anti-human trafficking related issues and the systemic root causes and intersections  
  • Considerable knowledge of community resources and structure, particularly law enforcement and court-related structures, and willingness to engage with these structures in advocacy of survivors  
  • Adaptability to, and understanding of, local community needs and systems 
  • Ability to work a flexible schedule (evenings and weekends back up crisis line shifts) 
  • Ability to travel to counties in service area with a reliable vehicle to carry out job tasks 
  • Embrace mission of Our VOICE, including commitment to equity and inclusion 
  • Basic computer skills and knowledge of Microsoft Office  
  • Ties with the local community preferred, but not required  

JOB RESPONSIBILITIES:  

CASE MANAGEMENT: 

  • Provide crisis and stable intake services and coordinate client needs    
  • Provide crisis intervention, support, advocacy and referrals to survivors through the implementation of individualized case plans 
  • Coordinate care with other service providers to ensure client needs are being met  
  • Maintain case management system for survivors of human trafficking and sexual violence including goal setting worksheets for clients and case management evaluation tools; this involves communication and coordination with other service providers  
  • Maintain client files and statistics through agency database  
  • Provide weekly phone shift coverage of the Crisis Line and respond to walk-in survivors 
  • Provide hospital accompaniment to clients who participate in the collection of forensic evidence kits 
  • Provide on-call staff back-up on an as-needed basis on nights and weekends 

OUTREACH: 

  • Provide outreach and education to regional organizations on identifying and responding to human trafficking and sexual violence situations as lead of Emergency Response Team  
  • Provide outreach and education to the general community about sexual assault and human trafficking 
  • Provide best practice resources and support to referral agencies working with sexual assault and human trafficking survivors   
  • Maintain respectable and competent rapport/communication with referral agencies 
  • Serve as agency representative on committees and task forces, as requested 
  • Other duties as assigned 

SALARY/BENEFITS: 

Our VOICE provides competitive benefits include generous PTO, health insurance, and wellness stipends.  

Salary range: $34,125 $35,997  

 Our VOICE seeks to engage our whole community in the work of supporting survivors and preventing sexual violence and human trafficking; this is done through a diverse group of volunteer advocates, board members and staff. Our VOICE is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, political affiliation, personal appearance, family responsibilities, matriculation, gender identification, or any other characteristic protected under federal, state, or local law.  

Please submit cover letter and resume in PDF format to apply@ourvoicenc.org No phone calls please. 
This position is being posted on 4/15/2021 and will remain open until filled.  

Program Director

Title: Program Director
Position Status: Full-time (1.0 FTE) – 37.5 hours/week
Reports to: Associate Director

POSITION SUMMARY:

The Program Director will oversee the management and coordination of Our VOICE direct service programming, supervise staff, ensure progress towards program objectives, represent Our VOICE in the community, build strategic community partnerships, and support the functions of the Associate Director and Executive Director.

QUALIFICATIONS:

• 3-5 years of experience providing staff supervision and/or program development
• Commitment to anti-oppression principles in all areas of our internal and external work
as well as commitment to self-growth in this area
• Strong organizational, leadership, public speaking, writing, communication skills and is a
good listener
• Experience and demonstrated ability in working effectively with people/community
partners from diverse backgrounds
• Experience and demonstrated ability in managing, leading, and supervising staff and/or
volunteers
• Ability to work flexible hours – includes both day and occasional evening/weekend afterhours back up phone shifts for the 24/7 crisis line
• Ability to manage and lead in a trauma-informed survivor-centered organization that can
be fast paced
• Adaptable to new projects and changing community needs
• Independent, self-motivated worker who can work towards vision while keeping attention
to detail
• Has own reliable car to carry out job tasks which may require local travel

BONUS SKILLS:

• Nonprofit administrative experience and program development
• Experience working with issues of sexual violence
• Knowledge of local/regional human service network and system of care for survivors of
sexual violence
• Advanced knowledge of the sexual violence epidemic in our culture, social justice
principles, and community engagement
• Bilingual in English/Spanish

JOB RESPONSIBILITIES:

The Program Director serves as the direct supervisor for the Direct Client Services and Human Trafficking Teams. This individual provides daily supervision of agency when Associate Director and Executive Director are not available and collaborates with Associate Director and Executive Director regarding reporting, evaluation, planning, and budget development. The Program Director monitors quality of client records and other service delivery system through database development and management- including statistical reporting required for grants. This individual also oversees Our VOICE’s emergency client resources such as transportation, accommodations when appropriate, clothing/toiletries, and other materials. In consultation with Associate Director and Executive Director, develops, maintains, evaluates and coordinates Our VOICE’s direct service programs and/ or improves existing programs. This individual assists Associate Director and Executive Director in strategic, annual and tactical planning including but not limited to Our VOICE’s diversity, equity and inclusion work; providing outreach and community relations for agency; and maintains good relationships with Our VOICE constituents.

The Program Director participates in staff meetings, seeks ongoing professional development, serves as an advocate on the Our VOICE crisis line (back-up and on-call duties as needed), and engages in self-care practices as determined by the individual. This individual represents Our VOICE on committees as necessary; build relationships with other service providers, organizations and government entities to develop new programs, offer technical assistance related to sexual violence and builds our agency’s capacity to meet the holistic needs of victim/survivors. Other duties as assigned.

Our VOICE offers health benefits, competitive PTO, and self-care allowances.
Salary Range – $45k – $52k

Please submit resume and cover letter in PDF format to apply@ourvoicenc.org no later than March 28, 2021. No phone calls please.


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