Get Support

If you or someone you know has been impacted by sexual violence please call our 24 hour crisis line at (828) 255-7576. In case of an immediate emergency, dial 9-1-1.

Call: (828) 255-7576

If you have been sexually assaulted

The trauma you’ve experienced can be overwhelming and confusing, but there is no right or wrong way to react when you are sexually assaulted, and everyone’s healing process is different.

Our VOICE believes that you are the expert when choosing what support you need and how you receive it. Some of the options available to you are listed below, but you are not limited to these choices — we support your individual path toward healing.

1.First, get to a safe place.
2.Then contact someone you trust who can help you.
3.To speak to an advocate, call our 24-7 hotline (828) 225-7576 (language interpretation available).

Advocates act as a bridge to medical, legal and social service systems. They are trained to ensure your rights are respected and your needs are met.

Because we believe everyone should have access to our services, Our VOICE has two locations. One office is located at the Family Justice Center, while our other office is situated in a private building apart from government organizations. Our private location offers ALL Our VOICE services EXCEPT for FORENSIC and MEDICAL exams.


Call Us

Our VOICE, Inc. is the sexual violence crisis and prevention center for Buncombe County, NC. The office is open from 8:00am to 5:00pm Monday through Friday. Advocates are available to speak with you 24 hours a day at (828) 255-7576.


Counseling Services

Our VOICE offers individual counseling and groups for people who have experienced the trauma of sexual violence, including those persons secondarily affected, such as family and friends. Our counseling services are short-term, goal oriented and focused on healing from sexual violence. All counseling services are completely confidential and available to individuals age 13 and older.

We believe that all survivors should be able to access counseling services. There is a one-time $20 administrative fee for counseling, however that fee can be waived or paid in installments.

For more information about counseling or to make a referral, please contact us during office hours (8 am – 5 pm, Mon-Fri) at (828) 252-0562.


Seek Medical Attention

Forensic medical exams include evidence collection and medical treatments. You DO NOT have to file a report to receive a medical exam. YOU CAN CHOOSE which parts of the exam you want, YOU ARE FREE TO STOP THE EXAM at any time and YOU ARE FREE TO DECLINE ALL MEDICAL ATTENTION.

If you are seeking medical attention, Our VOICE Advocates can answer questions you may have, accompany you during your exam, provide clothing (the nurse may have to take your clothes to complete the forensic exam) and connect you with other services. You are welcome to request or deny any of these options at any time.

A Forensic Nurse is available to perform exams from 8 am-5 pm, Monday – Friday at our office in the Family Justice Center. All services at this location are free of charge, you are NOT required to show any identification and a private waiting area is available for you. Call 828-252-0562 ext. 117 to speak with our Client Navigator, or come to the Family Justice Center @ 35 Woodfin St. Asheville, NC 28801.

If you are seeking medical attention after business hours, the emergency department at Mission Hospital performs forensic medical exams as well. To discuss your options with an advocate, call our crisis hotline (828) 225-7576.

If you want to report the assault or you are CONSIDERING reporting, preserving evidence is important. The following guidelines are strongly suggested:

  • If possible, do not eat or drink anything
  • Do not brush your teeth or shower
  • Keep scene in tact: do not move or discard items at the location of the assault (e.g; sheets, towels, furniture, etc.)
  • If you’ve changed clothes since the assault, store anything you were wearing during that time in a paper bag and bring it to the exam (do not use plastic bags)
  • If you have not changed clothes yet, wear them to the exam. The forensic nurse may have to take your clothing, but an advocate can bring you something to wear
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Case Management

Our VOICE offers crisis case management services including: mental health and social service referrals, transportation, assistance locating safe housing, food, shelter and employment. If you are interested in case management, call us during business hours at (828) 252-0562.



Court & Legal Advocacy

Our VOICE’s Court & Legal Advocate provides information about legal systems, e.g.,criminal reporting and civil options such as restraining orders, the Title IX process and more. The Court & Legal Advocate also connects you with suitable resources and provides accompaniment to legal proceedings. To speak with the Court & Legal Advocate, contact us during office hours at (828) 252-0562 ext. 101.


Discrimination Claims 

Our VOICE is committed to non-discrimination policies and practices with the survivors we serve as well as with our staff and volunteers. If you feel you have been discriminated against by an Our VOICE staff member or volunteer, for any reason, please visit this website for more information.